Contact Us - Carpet Repair & Restretch Doc

FAQ’s

1. What areas do you serve?

We proudly serve Charlotte, NC, and surrounding cities including Matthews, Concord, Gastonia, Rock Hill, and Fort Mill. We also service select parts of South Carolina.

2. How do I know if my carpet can be repaired or needs to be replaced?

In most cases, your carpet can be repaired or restretched instead of replaced — saving you money. We can fix wrinkles, burns, tears, pet damage, and worn areas with professional results that make your carpet look new again.

3. What is carpet restretching, and why is it important?

Carpet restretching tightens loose or wrinkled carpet, removing bumps and waves that can cause tripping hazards and premature wear. It’s a fast, affordable way to extend your carpet’s lifespan.

4. Can you repair pet damage to carpets?

Yes! Our pet carpet repair services fix damage from chewing, clawing, digging, and pet stains. We patch, restretch, or replace sections so your carpet looks seamless again.

5. How long does a carpet repair or restretch take?

Most repairs and restretches are completed in 1–2 hours, depending on the size of the area. We always respect your time and complete every project efficiently and professionally.

6. Do you offer carpet installation services too?

Yes. We provide residential carpet installation across Charlotte and nearby areas. With over 52 years of experience, we ensure a perfect fit and finish for your home.

7. How much does carpet repair cost?

Every job is unique, but carpet repair and restretching are often much more affordable than replacement. We offer quotes so you’ll know your cost upfront — no surprises.

8. What types of carpet damage can you fix?

We repair tears, burns, holes, pet damage, wrinkles, frayed seams, tack strip issues, and more. If it’s carpet-related, we can handle it!

9. Do you move furniture before repairing or restretching?

Yes — we can move light furniture when necessary to safely complete your carpet repair or restretch. Heavier items may need to be moved before we arrive.

10. Why choose Carpet Repair & Restretch Doc?

With over 52 years of experience, we’re Charlotte’s trusted experts in carpet repair, restretching, and installation. We take pride in honest work, fair prices, and treating every customer like family.